Community manager

We’re Icons8, the icon pack that our community loves. Love is the actual word that people use when speaking about us: just search Twitter for icons8 or check the comments on our pages: 1, 2, 3.

We want to care about them as much as we can, and we need your help.

Кратко на русском

Работа с англоязычным комьюнити: дружба, поддержка, любовь. Работы на русском языке, неуверенном английском, для вконтакта — нет.

What to expect?

• Engage in conversation by commenting on web design topics in forums and blog posts
• Develop relationships with community (web designers and app developers) influencers
• Seek opportunities to establish strategical partnerships
• Cooperate with a content strategist and a marketing specialist to discuss current and future marketing outreach campaigns
• Managing FAQ and optimization of the whole support process.
• Create happiness — that's the most important of all.

Must Reads

• Manifesto: The Way of the Support Pro
• Bringing humanity back to customer support

Deal

We want you to work with us for 2 years, either full time. After that, you’ll be a successful community expert with plenty of great career options:

Continue working with us. Find other responsibilities in our team (PR? SEO? Blogging?). Find a job in one of the great companies within Russia or internationally. Start your own agency.

Requirements

Fluent written English. You should like people, design, and technology (or at least some of them). You should know how to make them happy together.

Deal Breakers

Инглиш фром май харт If you don't like working together and experimenting together. It's not a position to follow the procedures; it's a position to learn and try new stuff together.