Junior Sales Operations Manager

Who We Are

TrueLab Game Studios is an international game developer offering a growing portfolio of next-generation HTML5 titles with unique bonus features and top-quality visuals. Our team consists of innovators who are passionate about game development and dedicated to maintaining the highest level of professionalism. Due to our rapid growth, we are now looking for a Junior Sales Operations Manager to join our forward-looking team. Preferred locations are Poland, Serbia, Romania, or Georgia, but the position can be fully remote within a +/- 1-2 hour difference from the CET zone.

Who You Are

• Collaborative: You are a team player who can work well within a team framework, collaborating effectively with colleagues on internal projects.
• Passionate: You have a strong passion for sales, thrive on the thrill of closing deals, and are driven by achieving targets.
• Organized: You understand the importance of organization, especially when juggling multiple tasks with different stakeholders in a fast-paced environment.
• Personable: You enjoy meeting new people, building connections, and feel comfortable in social situations.

What You Do

As a Junior Sales Operations Manager, your role will support the Sales Department by assisting in the optimization of sales processes and providing crucial administrative and operational support. Your key responsibilities include:

• Assist in Process Improvement: Support the identification and implementation of improvements to sales processes and workflows, contributing to increased efficiency.
• Sales Support: Help develop and maintain sales tools and resources, ensuring the sales team has what they need to perform effectively.
• Data Analysis: Assist in analyzing sales data and metrics, helping to identify trends and provide insights for decision-making.
• Sales Reporting: Generate and distribute basic sales reports, keeping the team informed of key performance indicators and sales metrics.
• CRM Management: Assist in maintaining CRM systems, ensuring data accuracy and helping the sales team manage customer relationships effectively.
• Cross-Functional Collaboration: Work with other departments like Marketing and Finance to align on sales initiatives and ensure smooth operations.
• Sales Administration: Provide general administrative support to the sales team, including scheduling meetings, updating records, and coordinating communications.

What You Know

To succeed in this role, you should have:

• Educational Background: A Bachelor's degree in Business Administration, Sales, or a related field.
• Experience: 3+ years of experience in a sales support or business analyst role, preferably within the iGaming or tech industry.
• Analytical Skills: Basic ability to analyze sales data and create simple reports to support decision-making.
• Organizational Skills: Strong organizational abilities to manage multiple tasks and support the sales team efficiently.
• Technical Proficiency: Familiarity with CRM systems and sales tools; basic experience in tools like Jira, Confluence, or Notion is a plus.
• Communication Skills: Good communication and interpersonal skills to effectively support the sales team and collaborate with other departments.
• Learning Mindset: A willingness to learn and grow in the role, with a proactive approach to developing new skills.

Why You and Us

At TrueLab Game Studios, you'll join a motivated team of talented professionals who are passionate about their work. We offer great opportunities for growth and development, fostering a team spirit and mutual support that inspires us to reach new heights together. If you’re enthusiastic about the iGaming industry and ready to contribute to a dynamic sales environment, we’d love to have you on board!