Support Manager

Project Description:

- Coordinate support of Risk management platform for physical commodities trading business

Responsibilities:

- Coordinate application releases to production
- Coordinate L3 PROD support rota
- Be the point of escalation for production issues
- Coordinate non-functional testing activities

Skills:

- Excellent communication skills
- Experience in software development
- Analytical mindset
- Ability to coordinate work of engineers as well as communicate on executive level
- Stress tolerance

Nice to have:

- Engineering background
- Experience in commodities
- Experience in finance projects

Languages:

- English: C1 Advanced