Product Trainer

Hi!:)

We are looking for a technical training developer/global product trainer. The main goal of this person is to enable support and presales organizations around the world by sharing technical product knowledge to help achieve sales targets and customer satisfaction. This is a position for someone who wants and can understand technically complex products to communicate knowledge to a wide audience in an understandable way.

Responsibilities:

• Develop technical courses to support product launches. Collaborate with subject matter experts to ensure learning content is up-to-date, accurate, consistent and aligned with business (marketing) strategy
• Deliver technical training mainly to internal staff (up to 5%-10% of time)
• Participate in pre- and post- sales activities to collect feedback from the field and share technical knowledge with the presales team
• Ensure constant quality improvement of technical courses through constant optimization and automation of the training process

Requirements:

• Higher technical education
• 3+ years in software industry
• Training development, presales engineering, trainer, software development/support roles in the past might fit
• Active Directory and Windows Server administration. Linux will be considered an advantage.
• Up to date knowledge of security threats, trends and market
• Passion for learning how things really work
• Cross-functional communication and collaboration skills
• Ability to work independently
• Readiness for business trips including abroad (up to 20% of time)
• Excellent speaker and writer, including in English

​​​​Do you have a deep understanding of what technical training is (working as pre-sale or product manager) and have strong technical skills? Or maybe you would like to change your career directory from IT to T&D and interested in CyberSecurity? Don't hesitate to apply for this job:)