IT Business Analyst/Technical writer

Местоположение и тип занятости

Санкт-ПетербургПолный рабочий день

Компания

We’re the elite in Modern Data Protection

Описание вакансии

Everything’s in place for you to win at Veeam – the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 170 top industry awards. But we’re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you’ll be backed by a best-in-service product and an unrivaled reputation for delivering customer satisfaction – our net promoter score is 3.5x the industry average.

Ultimately though, we grow together, so we’ll support you fully to be successful in your role. We’ll invest in you through our on-demand learning systems. Mentoring, training, and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programs that could propel you further forward than you imagined. And whether it’s learning additional skills, gaining a new experience, or taking the next step in your career, there will be lots of scope for development.

All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep them real and be genuine with each other. We’re inclusive, diverse, open, and honest people who collaborate, support each other and have fun together. And we’re nimble enough for people to speak up. We play to win; we’re competitive, hungry, and driven, but we remain humble. If that’s you, get ready to do Veeamazing things.

Responsibility:

  • Collect, review, analyze, and prioritize business and system requirements
  • Work with other IT teams to translate business and system requirements into functional specifications
  • Participate in project documentation development (user stories, business process diagrams, requirements, test scenarios)
  • Actively participate in the implementation of new corporate systems, representing IT interests
  • Create and publish technical documentation (KB articles, procedures, user guides)

Requirements:

  • 2+ years of experience as a Business analyst in IT or a similar position
  • Analytical mindset and strong analytical skills (ability to define problems, collect data, analyze and formalize it)
  • Ability to dive into the details of business use cases and get a deep understanding of the system/application usage
  • Familiarity with various aspects of the IT area (including hardware infrastructure, networking, virtualization, Microsoft platforms, and products)
  • Good knowledge of modeling tools and notations (BPMN, UML)
  • Good written and spoken English (Upper-Intermediate / Advanced)
  • Excellent communication and self-organizational skills

Бонусы

WE OFFER:

  • Modern, energetic multinational working environment
  • Salary ranges depending on skills and expertise; Additional quarterly bonuses to top performers
  • Opportunities for professional growth and promotion; for diligent employees the opportunity to be certified -- VMCE (Veeam Certified Engineer)
  • Comprehensive training and mentoring system that includes in addition to the training for Veeam products a number of lectures on related areas (virtualization, networking, etc.) - paid as work
  • Access to the internal lab resources based on Vmware vSphere & Microsoft Hyper-V right from the start date
  • Flexible working schedule
  • Regular assessment and salary/positions review (at least once a year)
  • Employment according to the Labor Code of the Russian Federation, “white” salary, 28 days paid annual leave + additional time off depending on the work results (up to 12 paid days off per year)
  • An extended medical insurance policy
  • Partial compensation of costs on fitness
  • Free English classes in the office
  • Ability to become part of Veeam football and volleyball teams
  • Corporate events
  • Relocation package for candidates (one-way ticket compensation, relocation allowance equivalent to one-month basic salary)