💜 Классные компании ищут бэкендеров — на Вайб-чеке → vibe.habr.com

Information Systems Support Engineer

Местоположение и тип занятости

Ростов-на-ДонуПолный рабочий деньМожно удаленно


Аудиторско-консалтинговая фирма, которая прежде была частью международной сети KPMG

Описание вакансии

Условия работы


  • Being a member of 2-nd line support team, providing support and technical administration of web-based systems including Atlassian Jira, ABBYY FlexiCapture and many others.
  • Participation in planning and implementation of changes and new releases of those systems.
  • Responsibility for stable operations of those applications.
  • Close communications with Business Owners and key users of those systems.
  • Collaboration with 3-rd line (external) support of those systems.
  • Applications performance monitoring and optimization.
  • Documentation creation and maintaining
  • Conducting end-user trainings;
  • Bug reporting and troubleshooting.

Required skills:

  • 2+ years of experience in such IT areas as Application Support, Information Systems Implementation/Development or Business Analysis;
  • Experience in administering and configuring MS Windows Server
  • Strong analytical and troubleshooting skills;
  • Track record of building strong relationships with business users;
  • Demonstrated passion for learning new technologies;
  • Good communication and presentation skills;
  • Intermediate level of English;
  • Higher education (preferably technical);
  • Advanced user of Microsoft Windows and Microsoft Office.

Desirable skills:

  • Experience of providing Web Applications Support;
  • Experience with implementing or supporting Document Management System and/or CRM systems;
  • Knowledge of sales and marketing processes at a large B2B company;
  • Knowledge of contract management processes at a large B2B company;
  • Understanding of application architecture, implementation approach and system development life cycle;


We offer:

  • Great professional team and friendly environment
  • Powerful and fast laptop with SSD and additional monitor
  • Ability to work from home 2 days per week
  • Comprehensive remuneration package
  • Excellent opportunities for career and professional growth
  • A wide range of training and development programs