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Technical Writer (Case Platform)

Местоположение и тип занятости

Новосибирск · Полный рабочий день

Компания

Разработка и внедрение фронт-офисных решений и collection-систем в банки

Описание вакансии

A technical writer with English proficiency is looking for the Case Platform Product Development Team. We have to revise the current product documentation and create an improved version of the documentation for the product to enter foreign markets.

Responsibilities:

  • Create clear and technically precise documentation for Case Platform.
  • Maintain the existing documentation and constantly improve it.
  • Work closely with the product development team to get a clear understanding of how the product works.
  • Communicate with users to understand their needs.
  • Analyze the needs of both new and experienced users and help them learn the product efficiently.


Requirements:

  • 2+ years of experience in technical writing.
  • Excellent written English.
  • Ability to learn quickly.
  • Experience in working with a large documentation base.
  • Knowledge of markup languages.
  • Experience with authoring tools, issue tracking and version control systems.
  • General understanding of single-source authoring.


Additional requirements:

  • Empathy with users.
  • Good writing style and strong editing, formatting and communication skills.

We offer:

  • Employment according to the Russian Federation Labor Code
  • Remote work during the quarantine period, then a comfortable office in the Academgorodok Technopark or the Novosibirsk city center
  • Regular Performance Review, tracking professional growth and revising salary, according to the job market and individual progress
  • Comfortable and equipped office in the Academpark or Novosibirsk city center
  • Corporate transport from metro station "Rechnoy Vokzal"

About Case Studio:
We are engaged in the development and implementation of systems that automate the customer's business processes based on the Case Platform constructor.

The main products are the credit front, risk management, systems for dealing with arrears, decision-making systems for loans, CRM. In addition, Case Platform allows to create applications outside the banking context - document flow, project management, and others.

Our main customers are top-100 Russian banks: Gazprombank, Bank Otkrytie, Raiffeisenbank, Sovcombank, Bank Russia, AK BARS Bank and many others. In addition to financial technologies, we develop solutions for large corporations and government agencies. Among them: S7 Airlines, Rusatom Service, Russian Post, Sheremetyevo airport and others.





Контактная информация:

Панухник Алена

+7 (913) 4726917

 Тelegram: @Alena_Panukhnik

hr@fisgroup.ru


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