Highly qualified and solution-focused IT manager with over 14 years experience in large-scale IT projects. Proven track record of managing an IT function in the full scope of IT services and projects including managing people, processes and equipment. Substantial expertise in IT strategy, architecture and design, governance, cost allocation, sourcing, compliance and risk management. Extensive experience in IT function transformation. Sound knowledge of world recognized IT standards and best practices, along with knowledge of engineering, manufacturing and distribution of IT processes. Skilled in managing long-term IT strategies and projects in global companies. Possess a strong and engaging management style. Instrumental in streamlining and improving processes, enhancing productivity, and implementing innovations.
• IT infrastructure strategy, transformation, migration, consolidation, virtualization etc.
• Project and Program management (PMI) and Agile approaches (Scrum, Kanban, LeSS)
• Architectural, development and operational methodologies incl. TOGAF, COBIT, ITIL, ITSM etc.
• IT performance assessment
• IT consulting
• IT automation
• Information security
• Team management
• Ability to lead and motivate
• Proactivity
• Excellent communication and presentation skills
• Liaising and negotiating
Technical Competencies
Applications: Microsoft Exchange, SharePoint, System Center products, VMware Horizon, Citrix XenApp, IBM WebSphere AS and MQ, WebLogic, SAP NetWeaver Platform
Databases: Microsoft SQL Server, Oracle Database, SAP HANA, MySQL, MongoDB
Operating Systems: Microsoft Windows, Linux (RedHat, SLES), IBM AIX, Oracle Solaris
Virtualization and Private Clouds: VMWare vSphere/vCloud, Microsoft Hyper-V/Azure Stack, Linux KVM, Openstack
Containerization and Automation: Docker, Kubernetes, Ansible, GitLab/GitHub, Jenkins
Public Clouds: Amazon Web Services (AWS), Microsoft Azure
Backup, Recovery and Archiving: Veritas NetBackup, Backup Exec, Enterprise Vault, IBM Tivoli Storage Manager (TSM), HPE Data Protector
Servers: IBM Power Systems, HPE, Cisco UCS, Lenovo, Dell, Huawei
Data Storage and SAN products: IBM System Storage, HPE Storages, NetApp FAS Series, Huawei, Brocade and Cisco SAN products
Data Center Networking: Cisco, Huawei
Other tools: Microsoft Office Pack, Project, Visio, JIRA, Confluence
Programming Languages: Python and Java (basic knowledge)
Key competencies:
• Identification and analysis of client's business challenges and opportunities
• Audit and assessment of IT's current state
• IT and Digital transformation strategies development
• Feasibility studies development for programs and projects with calculation of direct and indirect economic impact
• Enterprise and solutions architecture development
• IT Operating model assessment and reorganization
• Program and project management
Clients/Industries: Oil & Gas, Banking, Metal & Mining, Retail, Utilities, Government & Public Sector.
Clients: Telecommunication companies
Products: all IT products and service.
Product management responsibilities:
• Product strategy development, competitive analysis, pricing
• In cooperation with sales team responsible for binding with customer and for IT products promotion in key telecommunication companies
• Coordination of cross-functional teams consisting of multiple engineering groups, services, manufacturing, supply chain management and other required to bring products and solutions to Clients
• Gathering feedbacks from clients and sales to drive into future product requirements
Achievements
Successfully developed and executed a few large-scale projects in IT infrastructure development and support across the bank (the headquarter, branches and subsidiaries) which resulted in:
• Establishment of the IT function aimed at providing reactive and proactive support across company’s functions and departments
• Increase of SLA from 70% to 99.5%
• Cost reduction by over 11 mln USD
• Building effective partnerships with key suppliers
Responsibilities
• Managing a technical team of 12 engineers and IT experts and a project team of various specialists across functions; monitoring and coordinating the overall performance of the teams
• Evaluating, planning, establishing, improving and supervising IT operations; performing IT service quality management to ensure high levels of internal customer’s satisfaction
• Developing metrics, internal policies, regulations, and instructions; risk assessment
• Negotiating and liaising with both internal and external stakeholders including senior management, suppliers, contractors, system integration companies etc.
• Developing IT financial models, technical and commercial proposals, giving presentations
Key areas: Mission/Business Critical Systems, Consolidation & Virtualization, Clouds, Infrastructure for DWH, BI (including In-Memory Databases) and Big Data solutions, Backup, Recovery and Archiving systems.
Achievements
• Constantly achieved the sales target – over 9 mln USD a year
• By providing customized solutions developed to the highest quality and safety standards, I fully addressed customer needs which enabled clients to dramatically reduce costs and increase revenue due to improved quality of their products and services
• Received a highly positive feedback from the HPE management
Responsibilities
• Designed custom technical solutions based on the HPE IT products and software from partners including Oracle, SAP, Microsoft, VMWare and others
• Developed technically feasible long-term IT strategies and plans for clients
• Performed test and demo product installations; integrated HPE solutions with different platforms and products
• Supported client teams with successful resolutions of project challenges
• Liaised and negotiated with customers and partners
• Conducted competitor analysis; prepared reports, forecasts, and technical specifications
Achievements
• Designed and successfully implemented a few datacenter solutions including about 100 servers (X series, Bladecenters, Power systems), disk storage systems (N series, DS8000, SVC, Storwise etc.), tape storage systems, SAN products. The total budget exceeded 10 mln USD
Responsibilities
• Designed complex IT solutions which included both hardware and software products from a range of tech companies such as IBM, Microsoft, Oracle, SAP, Cisco, VMWare etc.
• Integrated innovative solutions into IT infrastructures, tested and followed-up new systems
• Customized reusable solutions of projects
• Presented review/input on project activities
• Delivered presentations and training to customers
• Developed project documentation
Achievements
• Designed and implemented virtual solutions on VMWare vSphere 4.1 and successfully migrated over 20 banking systems to virtual infrastructures (WebSphere, Oracle DB, SQL Server etc.)
• Developed and implemented backup and recovery solutions based on Backup Exec 2010
• Successfully migrated a few banking software applications to 64-bit platforms
Responsibilities
• Design, deployment and support of the IT infrastructure including two data centers with fault-tolerant architecture (over 150 servers, SAN)
• Supervised a team of 2 system engineers
• Initiated collaborations with different divisions across the company to ensure delivery of high quality services
• Participated in the development of new banking retail services on the basis of IT
Achievements
• Designed and implemented IT enterprise solutions (Directory Services/Messaging infrastructure services with over 1000 users)
• Accomplished numerous Microsoft SQL Server clusters installations for business-critical applications (databases over 100 Gb)
• Designed and fine-tuned cluster deployments on VMWare ESX and vSphere, Hyper-V
• Developed and implemented backup & restore solutions with Symantec NetBackup/Backup Exec, Microsoft Data Protection Manager software and HP MSL (for Windows Servers, Exchange and SQL databases, file servers etc.)
Responsibilities
• Creation and implementation of integrated solutions based on Microsoft, VMware, Symantec software and HP and IBM hardware. An average project budget was about 1 mln USD
• Development of architectural solutions and relevant documents and specifications
• Supervision of a team of 3 systems engineers
• Managed resources including funding, equipment, and HR
• Performed new roll outs and migration projects with centralized and distributed architectures
• Developed effective relationships with suppliers and contractors
Responsibilities
• Design, implementation and administration of messaging solutions based on Microsoft Exchange Server 2003/2007 and data storage (NetApp and HDS) as well as servers and services (AD, DNS, DHCP, Print and Terminal Servers, ISA) based on Microsoft Windows Server 2000/2003
• Administration of the network infrastructure for 10000 users and 250 servers
• Development and management of backup system solutions for exchange and file servers based on Symantec Veritas NetBackup
• Monitoring of the network and systems performance
Responsibilities
• Monitoring and troubleshooting of the network hardware (Cisco, 3com) and application servers
• Providing users with technical support