Кто такой наставник и какими гибкими навыками он должен обладать. Читать исследование Хабр Карьеры
Профессиональные навыки
Опыт работы
Ведущий мировой поставщик услуг по разработке программного обеспечения и цифровых платформ
ServiceNow/ITSM Specialist
Сентябрь 2017 — По настоящее время (2 года и 6 месяцев)

• Highly skilled and results oriented IT professional with deep technical background and experience in software development.

• Certified ServiceNow specialist with over 3 years experience in implementation, configuration, diagnosis of faults, root cause analysis, issues investigating, troubleshooting and performance optimization of Service Now Platform.

• Believer and follower of the ITIL best practices. ITIL V3 certified professional with deep understanding ITSM processes designing and implementation.

• Deep experience in JavaScript/HTML/CSS/XML languages.

• Practical knowledge in .NET and Python 3.

• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow feature.

• Solid practical knowledge in ITSM Development (Incident Management, Problem Management, Change Management, Asset Management, Event Management, Knowledge Management, Service Request).

• Practical knowledge in ITBM (Business Planning, Resource Management, Project Management).

• Deep knowledge in the Scaled Agile Framework v4.5.

• Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.

• Enjoy being part of a team, excellent communication skills, comfortable with working as system owner responsible for the entire system health/ monitoring.

Высшее образование
Белорусский национальный технический университет
Минск
Факультет: Энергетический; ЭФ
Сентябрь 2010—Июль 2016 (5 лет и 10 месяцев)