HR Manager (Doha)

Location: Doha, Qatar (On-site)

Company: Rafeeq

Reports to: Executive Leadership Team

English: Professional

Submit the form: https://tally.so/r/81ao1A

Mission

Build a high-performance, product-driven culture and scalable people systems across Product, Tech, Design, and Marketing, aligned with business goals and fast growth.

Core Responsibilities

1. Culture & Values

• Define and articulate company values, leadership principles, and behavioral standards
• Translate values into daily practices (rituals, feedback norms, decision-making)
• Own onboarding and internal communication to reinforce culture
• Act as a culture carrier across distributed teams

2. Performance Management

• Design and run a performance review system (quarterly / bi-annual)
• Align company → team → individual goals (OKRs / KPIs)
• Implement continuous feedback, 1-on-1 frameworks, and development plans
• Train managers on goal-setting, feedback, and performance conversations

3. Org & Team Effectiveness

• Partner with Heads of Product, Tech, Design, and Marketing
• Help define:
  • Clear roles & responsibilities
  • Career ladders (IC → Lead → Manager)
  • Expectations per level
• Support org design as the company scales (teams, ownership, reporting lines)

4. Leadership & Manager Enablement

• Coach managers on:
  • People management
  • Conflict resolution
  • Motivation & retention
• Identify leadership gaps and propose development plans
• Act as a sparring partner for founders / CPO / CTO on people decisions

5. HR Operations & People Processes

• Hiring process design & interview frameworks (with hiring managers)
• Compensation philosophy & performance-based reviews
• Employee engagement, retention, and burnout prevention
• Handle sensitive people issues with maturity and confidentiality

What Success Looks Like (KPIs)

Culture

• High engagement scores
• Low regretted attrition
• Clear understanding of values & expectations across teams

Performance

• 100% of teams run regular performance reviews
• Clear goal alignment from company → individual
• Improvement in delivery predictability & accountability

Management Quality

• Managers confidently conduct 1-on-1s and reviews
• Reduced escalations and conflicts
• Strong internal leadership bench

Ideal Profile

Must-have

• 5+ years in HR / People / People Ops in product or tech companies
• Experience working closely with Product & Engineering teams
• Proven track record building performance systems from scratch
• Strong business mindset (not “HR admin only”)

Nice-to-have

• Startup or scale-up experience
• International / distributed teams
• Experience with OKRs, agile teams, and product orgs

Personality

• High trust & emotional intelligence
• Structured, but pragmatic
• Can challenge leaders respectfully
• Comfortable in ambiguity and fast change