Email Deliverability Manager "MarTech"

Social Discovery Ventures is the world’s largest group of social discovery venture companies which unites more than 40 brands, an investment fund, and a venture studio. For more than 20 years we have been creating premium international dating services and in our SDV Lab we develop and test new products with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our products are already used by more than 140 million users in 100 countries around the world. We strive to have 10 times as many. 

Now our team unites more than 700 professionals from all over the world. Our international team of like-minded people and professionals solve ambitious tasks everyday and create truly global products. We value focus on result, proactive approach and we are always for new and unconventional ideas.

Our offices are in Malta (Sliema), Latvia (Riga), the USA (New York, San Francisco), China (Chongqing), Hong Kong, Colombia (Medellin), Queensland (Australia), Armenia (Erevan), Kenya (Nairobi), and Georgia (Batumi).

The target market for our products is the USA, Western Europe, Canada, UK, Asia, and Australia.

Now we are looking for an Email Deliverability Manager for our MarTech Department.

MarTech — is a division of the holding specializing in the development of universal services that increase the efficiency of user acquisition. With the help of neural networks and other modern technologies, we solve such problems as targeted buyout of specific users in advertising channels, linking users between projects, returning to the system via email-push-web push-sms mailing lists, developing high-converting landing pages with recommendation algorithms on Back and other integration and algorithmic tasks. Hundreds of thousands of users pass through MarTech products every day. With a small team of 20 people, we provide almost a quarter of the entire turnover of the Dating Group.

Responsibilities:

• Daily monitoring of business indicators attributed to mailings;
• Monitoring and improving the deliverability of email newsletters;
• Together with a product analyst, analyzing the causes of fluctuations in indicators and taking measures to eliminate them;
• Interaction with related divisions of the company: marketing, CRM-managers, system administrators, analysts: assistance in solving problems related to retention content delivery channels;
• Advising layout designers and CRM managers on the content of email newsletters;
• Together with system administrators, maintaining and monitoring the performance of their own smtp servers (about 80 pieces);
• Setting up mail cascades;
• Communication with external commercial senders (current and new) on compliance issues, prices for services, and current settlements;
• Control and prompt response to blacklisting incidents.

Requirements:

• Understanding of SPF/DKIM, Bounces (hard/soft), FBL, DNS (RDNS), and SMTP settings;
• Knowledge of working with RBL (SpamHaus, SpamCop, SORBS, etc.);
• Knowledge of  up-to-date BI tools: Grafana, SuperSet, DataDog;
• Understanding of  the principles of database operation (relational and non-relational), knowledge of how to write SQL queries;
• Experience in basic analytical work, formulating and testing hypotheses;
• Ability to  analyze the work of spam filters;
• Experience in analyzing logs;
• Knowledge of the reputation of IP addresses, domains;
• Ability to work in post-masters of mail providers.

Why choose us?

• This is an international project for a globally-minded product and that entails ambitious and unconventional tasks;
• You will obtain experience with the latest technologies and be able to contribute to creating internal solutions;
• You will work in an environment where innovative ideas are heard and implemented;
• You will have opportunities for career progression and development within the company;
• You will become a part of a young and efficient team of professionals that offers a lot to learn.

What we offer:

• Annual paid vacation of 4 calendar weeks. 
• Additional 7 paid sick days per year. 
• Full compensation for international conferences and training.
• Referral bonuses for each successful recommendation (up to 5000 USD gross). 
• Own brands of clothes and accessories with corporate symbols for various occasions (Welcome Pack, a gift after your probationary period, on professional holidays, and corporate events). 
• Corporate discount on English lessons, participation in sports events (we run marathons!), a running club, and online yoga. 
• Internal gamified gratitude system: get bonuses from colleagues and exchange them for extra days of rest, merchandise, team buildings, massage certificates, etc.
• Lectures on contemporary art, technology, and healthy lifestyle. 
• The opportunity to meet with colleagues face-to-face in  different locations, we organize offsite corporate events and team buildings. Health benefits. If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor’s fees for yourself and close relatives (your spouse or children). 
• Children’s education reimbursement. According to the paychecks, the company will compensate 50% of education costs for children ( kindergarten or school), but no more than $1000 gross per year per child. 
• Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of a  co-working room, and on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years. 
• Loyalty bonuses, referral bonuses, and bonuses for extraordinary achievements.

Apply now — we cannot wait!