Product Trainer (Industrial)
Требования
Местоположение и тип занятости
Компания
Описание вакансии
Условия работы
Hi!:)
We are looking for a technical training developer/global product trainer (specialization: protection for industrial networks and KasperskyOS). The main goal of this job is to enable support and presales departments around the world by sharing technical product knowledge to help achieve sales targets and customer satisfaction. This is a position for someone who wants and can understand technically complex products to communicate knowledge to a wide audience in an understandable way.
Responsibilities:
Develop technical courses to support product launches. Develop and maintain your competence to ensure that learning content is up-to-date, accurate, consistent and aligned with business (marketing) strategy
Deliver technical training mainly to internal staff (up to 15% of time)
Participate in pre- and post- sales activities to collect feedback from the field and share technical knowledge with the presales team
Improve quality of technical courses through constant optimization and automation of the training process
Requirements:
Higher technical education
3+ years in the software industry
Training development, presales engineering, trainer, software development/support roles in the past might fit
Knowledge of industrial networks and protocols
Knowledge of TCP/IP networks
Working experience with SCADA systems and PLCs from different vendors
Linux will be considered an advantage
Up to date knowledge of security threats, trends and market
Passion for learning how things really work
Cross-functional communication and collaboration skills
Ability to work independently
Readiness for business trips including abroad (up to 5-10% of time)
Excellent speaker and writer
English: C1
Do you have a deep understanding of what technical training is (working as pre-sale or product manager) and have strong technical skills? Or maybe you would like to change your career directory from IT to T&D and interested in CyberSecurity? Don't hesitate to apply for this job:)