Senior Reliability Engineer / SRE (RCV)
Требования
Местоположение и тип занятости
Компания
Описание вакансии
Условия работы
DINS is a development center of an American company RingCentral, a leading developer and provider of cloud communication services for business. We participate in the development and support of UCaaS solution with a wide range of functions: messaging, video, phone, faxes, contact center, etc. More than 400 000 companies from the USA, Canada, the UK choose the solution, in which development and support we take part every day!
About team:
RCV team is developing video meeting and collaboration platform built from the ground up by RingCentral to address today’s dynamic workforce's changing behaviours. RingCentral Video is tightly integrated into market-leading RingCentral MVP application and allows users to join meetings instantly, share their screens, and get work done faster.
Our technology stack:
- Java, Scala, NodeJS, C++, ReactJS, WebRTC;
- Apache Kafka, MongoDB;
- AWS Services;
- Kubernetes;
- Prometheus.
Responsibilities:
- Provide ongoing support for production environment, troubleshoot, manage and resolve incidents, perform root cause analysis, facilitate blameless post-mortems;
- Actively contribute to production stability improvements (monitoring, processes improvements, automation);
- Develop infrastructure solutions;
- Implement CI/CD processes;
- Design automated software and product upgrades, change management, and release management solutions;
- Communicate and collaborate with adjucent teams (Operations, QA, Development);
- Continuously improve and share knowledge of system, update documentation;
- Take part in a 8x7 on-call rotation (split with US and CN teams).
Requirements:
- Solid knowledge and and strong experience in production support activities;
- Understanding of SRE principles and DevOPS practices;
- Good knowledge of Linux and popular open source applications;
- Fundamental understanding of TCP/IP networks;
- Expertise automating system administration tasks with configuration management tools;
- Good knowledge for one of scripting languages;
- Knowledge of CI/CD tools and ability to implement deployment activities automation;
- Familiar with application and service monitoring tools and techniques;
- Strong communication skills and systematic problem-solving approach;
- English: Pre-Intermediate.
Nice to have:
- Development experience;
- Ability to read and troubleshoot Java code;
- Familiarity and practical experience with virtualization/cloud technologies;
- Familiarity with WebRTC, practice experience in audio/video-conferencing system support;
- Experience in ELK usage, Grafana, Prometheus.
Бонусы
- Remote - is ok of course! Office 10 minutes walk from the metro. Nonresident candidates are provided with a Relocation Bonus.
- Ample opportunities for self-realization, professional and career growth
- A team of professional colleagues who are passionate about their project
- The ability to work in a flexible schedule
- Possibility of business trips to foreign representative offices of the company (USA, China) and relocation to the US office
- Indexed wages, 100% sick leave and vacation pay
- Vacation 28 calendar days, payable 100% according to the current rate
- Corporate training programs, English courses
Дополнительные инструкции
Для оперативной связи пишите в Telegram: @malecvika (Виктория), отвечу на все вопросы по вакансии =)