Senior Reliability Engineer / SRE (RCV)

Местоположение и тип занятости

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Телекоммуникационный сервис

Описание вакансии

Условия работы

DINS is a development center of an American company RingCentral, a leading developer and provider of cloud communication services for business. We participate in the development and support of UCaaS solution with a wide range of functions: messaging, video, phone, faxes, contact center, etc. More than 400 000 companies from the USA, Canada, the UK choose the solution, in which development and support we take part every day!

About team:

RCV team is developing video meeting and collaboration platform built from the ground up by RingCentral to address today’s dynamic workforce's changing behaviours. RingCentral Video is tightly integrated into market-leading RingCentral MVP application and allows users to join meetings instantly, share their screens, and get work done faster.

Our technology stack:

  • Java, Scala, NodeJS, C++, ReactJS, WebRTC;
  • Apache Kafka, MongoDB;
  • AWS Services;
  • Kubernetes;
  • Prometheus.


  • Provide ongoing support for production environment, troubleshoot, manage and resolve incidents, perform root cause analysis, facilitate blameless post-mortems;
  • Actively contribute to production stability improvements (monitoring, processes improvements, automation);
  • Develop infrastructure solutions;
  • Implement CI/CD processes;
  • Design automated software and product upgrades, change management, and release management solutions;
  • Communicate and collaborate with adjucent teams (Operations, QA, Development);
  • Continuously improve and share knowledge of system, update documentation;
  • Take part in a 8x7 on-call rotation (split with US and CN teams).


  • Solid knowledge and and strong experience in production support activities;
  • Understanding of SRE principles and DevOPS practices;
  • Good knowledge of Linux and popular open source applications;
  • Fundamental understanding of TCP/IP networks;
  • Expertise automating system administration tasks with configuration management tools;
  • Good knowledge for one of scripting languages;
  • Knowledge of CI/CD tools and ability to implement deployment activities automation;
  • Familiar with application and service monitoring tools and techniques;
  • Strong communication skills and systematic problem-solving approach;
  • English: Pre-Intermediate.

Nice to have:

  • Development experience;
  • Ability to read and troubleshoot Java code;
  • Familiarity and practical experience with virtualization/cloud technologies;
  • Familiarity with WebRTC, practice experience in audio/video-conferencing system support;
  • Experience in ELK usage, Grafana, Prometheus.


  • Remote - is ok of course! Office 10 minutes walk from the metro. Nonresident candidates are provided with a Relocation Bonus.
  • Ample opportunities for self-realization, professional and career growth
  • A team of professional colleagues who are passionate about their project
  • The ability to work in a flexible schedule
  • Possibility of business trips to foreign representative offices of the company (USA, China) and relocation to the US office
  • Indexed wages, 100% sick leave and vacation pay
  • Vacation 28 calendar days, payable 100% according to the current rate
  • Corporate training programs, English courses

Дополнительные инструкции

Для оперативной связи пишите в Telegram:  @malecvika (Виктория), отвечу на все вопросы по вакансии =)