Support engineer (Thai project)

Местоположение и тип занятости

Полный рабочий деньМожно удаленно


One of the most experienced Oracle implementation partners in Europe and the CIS region

Описание вакансии

Условия работы

The international team of Weigandt Consulting invites support engineers to a new Thailand project on migration and support of Oracle solutions.

We are looking for talented, motivated professionals who are ready to learn quickly and provide high-quality functional and technical assistance to our clients.

You will be required to study the operation of a complex system in a short time, understand its features and learn how to apply the system's capabilities in practice.

Key responsibilities:

  • incidents, tasks, and problem resolution;
  • collecting, preparing, and cleansing of data for incidents following the instructions;
  • documentation of already realized solutions (e.g.: training materials, user guides);
  • an analytical mindset and the ability to use your academic knowledge to tackle specific business problems;
  • capability to see beyond a single issue, understanding its possible broader implications, developing an understanding of system interactions;
  • confident English level (B2).

Required working knowledge of:

  • ticketing tools/systems;
  • basic networking components and concepts(network, sub-network, network mask, IP, FQDN, DNS, Firewall, router, switch);
  • SQL, PL/SQL enough to prepare a typical report or work-around for incident resolution.

Nice to have:

  • Ability to read code and understand the logic of program components written on Java, Pro*C, Linux shell (KSH, Bash, etc.), PL/SQL, Python


Great benefits:

  • Salary to be discussed on the results of the interview;
  • English classes with FCE Certification;
  • Business trips to Thailand;
  • Experienced team;
  • Working with an international team on exciting and challenging projects;
  • Full medical insurance after a trial period;
  • Great opportunity to realize your professional potential and fulfil your career ambitions.