CRM Support Specialist (L2)

Main responsibilities:

Day-to-day operations

• Focus on day to day Web application availability and performance
• Ensure problem resolving during service interruptions

Application/platform optimization

• Proactively identify system bottlenecks and capacity constraints on all level of the stack and drive mitigation
• Be the technical expert of the application
• Identify and drive application and environmental improvements

Experience and qualifications needed:

• Experience with Linux and or Windows system administration
• Familiar with deployment and troubleshooting of Tomcat, Apache, Nginx or IIS
• Hands-on know how of web programming languages, methodologies and frameworks or scripting languages (such as: Java, C#, JavaScript, PHP, Spring, .NET, JQuery, Shell, Ruby, Python,…)
• Basic knowledge of Web technologies (Infrastructure, CDN, …)
• Analytical mind-set and out-of-the-box thinking
• Previous working experience in cooperation with offshore teams will be beneficial
• Ability to multitask, work independently and meet deadlines while providing high quality of work
• Strong verbal and written communication skills in English (German is a plus)

Our benefits:

• Possibility of development in world-wide international company.
• Work with highly professional and friendly team.
• Fixed salary.
• Company subsidized lunches.
• Sport club membership.
• Discount on company product.
• 5-10 minutes from m. Krylatskoe