Linux Support Engineer

Responsibilities:

• Professional technical support for IT infrastructure
• Communication with the foreign customer (email, phone)
• Working with incoming requests (incidents) based on ITIL standards
• Create and update working knowledge base

Required skills:

• English - Intermediate or higher
• Linux administration experience (RHEL/CentOS)
• Experience in customer service or technical support – at least 2 years
• lighttpd, Apache, Tomcat, nGinx, ТCP/IP, VLAN
• bash, python, perl or other script language
• Zabbix, SNMP

Desired skills:

• Experience working in an application or infrastructure support team (Level 1 or 2)
• Highly desirable working experience in International companies for at least 2 years

Бонусы

• Competitive salary • Experience working with largest foreign pharmaceutical companies • Excellent opportunities for career and professional growth, challenging projects, work in a team of professionals, corporate trainings and seminars • Office in a modern business center located within a walking distance from the “Chyornaya Rechka” metro station • In-house English language courses • Flexible working hours • Optional medical insurance • Partial payment for sports activities