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Сергей Гаврилюк

Project Manager · Менеджмент · Младший (Junior)
От 1000 $ · Ищу работу
Возраст: 32 года
Опыт работы: 3 года и 3 месяца
Регистрация: 17.11.2020
Последний визит: 2 месяца назад
Местоположение: Украина, Одесса
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Обо мне

Thanks to my experience, I am able to solve conflicts and complicated

situations quickly, to support clients and to act as a PM.

I have a good knowledge of SDLC, of Agile methodologies, successfully

managed the project. So, for the moment, I’m looking for a way to realize

that. I regularly try to expand my knowledge in different directions.

I study a course in business analysis. I continue to improve my English.

Опыт работы

  • SaaS-решения для туристической отрасли
    Нюрнберг · От 10 до 100 сотрудников
    Project Manager
    Ноябрь 2018 — Сентябрь 2020 (1 год и 11 месяцев)

    Managing team up to 4 people

    - Creation and maintaining project plans and tasks

    - Set timelines and delivery dates

    - Requirements analysis and definition of a methodology for the project

    - Regular communication with the customer

    - Participation in the QA process

    - Interviewing stakeholders all levels and determining project

    requirements;

    - Project weekly reporting

    support manager
    Июль 2017 — Сентябрь 2020 (3 года и 3 месяца)

    - Implementation and user training

    - Technical support and maintenance of agents

    - Customer crisis management and dealing with complaints

    - Construction of business pricing rules for the client

    - Detection of inconsistencies in the information system, their analysis

    and bug fix

    - Testing the functionality of the information system

    - Cooperation with different company departments: development, QA,

    sales and others

Высшее образование

  • ОНУ им. И. И. Мечникова

    Одесский национальный университет им. И.И. Мечникова
    Институт математики, экономики и механики
    Сентябрь 2006 — Июнь 2012 (5 лет и 9 месяцев)
    Bachelor of Commerce