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Опыт работы
ИТ для медицины: продуктовое и проектное управление, разработка, внедрение, интеграции
Санкт-Петербург
Head of product
Июнь 2018 — По настоящее время (2 года и 1 месяц)

Main product:

Patient app and online scheduling system for one of the largest private healthcare providers in Russia ("Scandinavia" and "AVA-Peter" brands).

Outcome:

  • Designed and launched a patient app and an online booking system (web and native mobile apps) which were integrated with EHR system of the clinic;
  • 30% of appointments were scheduled online 6 months after launch, reducing call center load and costs;
  • 20% of clients are active users of the patient app 6 months after launch;
  • put together a long-term digital strategy for the clinic.

Responsibilities:

  • Created a product vision and strategy;
  • created a product requirements specification;
  • managed a product backlog;
  • held scrum ceremonies for Web, iOS and Android teams of 7 members each;
  • conducted customer development activities and hypothesis validation: interviews, qualitative and quantitative research;
  • set up a client support service;
  • conducted market research.

Apps:

Высшее образование
Санкт-Петербургский государственный университет (бывший ЛГУ)
Санкт-Петербург
Факультет: Прикладной математики - процессов управления
Июнь 2007—Июнь 2012 (5 лет)

Mathematician and system programmer

Дополнительное образование
Симулятор работы в продуктовой компании
Москва
GoPractice - Analytics-based product management
Февраль 2020—Март 2020 (1 месяц)
Custdev.me
 
Custdev.me - Customer development and hypothesis testing
Июнь 2019—Июнь 2019