Mariia Acoca

System Analyst, Technical Writing, Data Analysis · Аналитика · Контент · Старший (Senior)
От 2500 $ · Не ищу работу
Возраст: 37 лет
Опыт работы: 3 года и 4 месяца
Регистрация: 01.08.2018
Последний визит: 2 месяца назад

Обо мне

I develop project documentation. 
I am looking for remote, part-time or flexible schedule positions. 

Опыт работы

  • Банковские услуги частным и корпоративным клиентам
    Гдыня · От 100 до 1000 сотрудников
    Senior System Analyst (Contract)
    Март 2018 — Январь 2019 (11 месяцев)

    - Planed, performed and implemented written API technical materials to a variety of audiences.
    - Understand target audiences and worked to understand their needs.
    - Organized, planned and managed a wide variety of materials for a number of web service technical assets.
    - Iterated and improved publication and editorial processes and standards.
    - Learned technical subject matter as needed.
    - Worked with Developers and Technical Evangelists to refine and improve documentation.
    - Owned communication components for a variety of delivery platforms (PDF, print, markup, CMS, etc.)
    - Conducted peer edits for grammar, style, voice, and form.
    - Helped define writing projects and determine immediate priorities.
    - Exercised judgment within defined procedures and practices to determine appropriate action.
    - Built productive internal/external working relationships.

  • Qodex
    IT Analyst
    Январь 2017 — Ноябрь 2018 (1 год и 11 месяцев)

    Fully remote position.

    - Interaction with customers, product owners, stakeholders, developers, managers, and all other interested parties in order to elicit requirements and priorities them.
    - Elicitation of the business requirement and transferring them to the functional requirements: mockups, objects, and properties, use cases, all possible flowcharts and diagrams to help developers understand the business needs of the customer and develop the proper functionality.
    - Partial testing of the final result.
    - Work with customer, maintaining customers' good attitude, collecting feedbacks.
    - Developing of the documentation templates.
    - Multitasking, working on several projects at the same time. Projects are from different fields: Fintech, sound making, advertising, newsmaking, and so on.
    - Keeping project documentation neat, clear, structured, and easy for understanding.
    - Agile.

  • Ведущий поставщик услуг в области разработки программного обеспечения и инновационных ИТ-решений
    Гданьск · Более 5000 сотрудников
    System Analyst (Contractor)
    Ноябрь 2016 — Ноябрь 2017 (1 год и 1 месяц)

    - Researched/ analysed the disaster recovery processes and procedures for business-critical services and applications of the bank. 
    - Interacted with stakeholders (SMEs, managers, developers, technical support analysts, architects, and so on) to determine the conditions for the uninterrupted work of the business-critical and highly available applications and services.
    - Investigated various business processes and systems to predict the level and nature of potential risks (time of systems/ applications restore, preventing of the data loss, responsible/ interested parties and so on).
    - Developed, edited, and took an active part in the process of approval of the documentation templates that were designed in accordance with the European standards and the requirements of the regulator (European Central Bank). 
    - Developed and took the active part in the process of approval of the restore/ recovery instructions for the business-critical and highly available applications.
    - Worked in a distributed team (Sweden, Denmark, Poland, and India).
    - Scrum.

  • Надёжное решение для систем хранения данных.
    Санкт-Петербург · От 10 до 100 сотрудников
    Technical Writer
    Сентябрь 2016 — Ноябрь 2017 (1 год и 3 месяца)

    - Developed, modified, and maintained the full set of documentation for the Linux based system (RAIDIX Storage) for every release, including Administrator's Guide and Installation Guide in English and Russian (around 1500 – 2000 pages total).
    - Provided/ worked on localization, interfaces translation, API.
    - Developed documentation for presale, support, and marketing departments (upon request).
    - Developed and implemented online help from the scratch: requirements, tools, migration.
    - Developed stylesheets and documenting procedures for internal use.
    - English/ Russian proofreading and reviewing.

  • Мы создаем суперкомпьютеры
    Москва · От 100 до 1000 сотрудников
    Senior Technical Writer
    Ноябрь 2014 — Сентябрь 2015 (11 месяцев)

    - Developed the full set of documentation (Administrator Guides, User Manuals, and so on) for the company products (hardware and software) in appliance with the regulatory requirements.
    - Translated technical documentation for the company products and adapted third-party software instructions for hardware and software.
    - Proofread and reviewed all kinds of documentation.
    - Developed and updated templates of documentation.