Опыт работы
Предоставление качественного сервиса личного водителя
HR manager
Август 2016 — Апрель 2020 (3 года и 9 месяцев)

1. Recruitment and direct search on middle and top level positions in IT;
2. Employee life cycle (onboarding, adaptation, appraisal promotion, dismissal); 
3. Developing HR KPIs, policies, guidelines and procedures; 
4. Adaptation, on-boarding and support of new employees during probationary period; 
5. Development of adaptation program; 
6. Internal communications; 
7. Organization corporate events and engagement activities 
8. Organization of corporate trainings and courses; 
9. Developing local Employer Branding Strategy (EVP, communication strategy, branded promo-materials and gift for staff); 
10. Budget planning and management; 
11. Benefits.

Крупнейшая сеть по продаже спортивных товаров и не менее большое it-подразделение
Corporate Training Development Manager
Сентябрь 2014 — Июль 2016 (1 год и 11 месяцев)

1. Organisation and training of employees;
2. Development and implementation of trainings, seminars, webinars for managers;
3. Assessment of employees (certification, testing);
4. Updating and development of training manuals and programmes;
5. Adaptation of new employees;
6. Corporate culture development.

OODJI
Москва
Training manager
Март 2013 — Август 2014 (1 год и 6 месяцев)

1. Conducting trainings for employees;

(Welcome - course, Service Standards, Effective sales, Conflictology, Leadership);

2. Development of trainings and manuals;

3. Formation of the need for training of employees;

4. Preparation of training plans;

5. Assess workers (testing, certification, assessment);

6. Formation of personnel reserve.

Лидирующая компания отрасли электронной коммерции в России
Training and adaptation specialist
Сентябрь 2010 — Март 2013 (2 года и 7 месяцев)

1. Organization and training of customer service staff and sales representatives;

2. Development of training materials and training programs;

3. Development of work regulations;

4. Development of standards;

5. Adaptation of new employees;

6. Organization of work of outsourcing contact centers;

7. Organization of mentoring;

8. Employee evaluation.

Высшее образование
Российский государственный социальный университет
Москва
Факультет: Социального страхования, экономики и финансов
Сентябрь 2006—Июль 2011 (4 года и 10 месяцев)