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Обо мне

• 14+ years in IT.

• 7+ years of management experience.

• IT infrastructure design, implementation and support organization.

• Experienced in territorially separated team management, including non-stuff employees.

• Budget processes execution.

• Experience of managing 3rd party suppliers.

• Business continuity procedures development and implementation.

• Experienced in IT systems development organization based on Microsoft

(Windows Server, Active Directory, Exchange, SharePoint), VMware, Cisco

and other corporate IT standards.

• Ability to work with international counterparts in a global approach.

Опыт работы
Топ-3 мировых классифайдов, где по-прежнему царит атмосфера стартапа
IT Infrastructure Manager
Март 2015 — Ноябрь 2016 (1 год и 9 месяцев)
Main responsibilities: IT infrastructure and customer support department management. • 9 team members. • IT infrastructure in 3 offices (1400 workplaces). • More than 40 services in IT catalogue. • More than 80 servers. • Budget processes execution, suppliers and partners relationship development. Achievements: • Company offices and datacenters network architecture redesign organization. WAN, LAN, WiFi (5 providers; 15 data transmission channels). • ITSM implementation (IT service catalogue, SLA, FTE, incident and change management). • IT support and sysadmin's services reorganization. More than 4000 requests/incidents were processed during first half-year after new system implementation with 4.8 average mark (5max). • Department staff recruitment and learning organization. • IT services NIX->Windows migration organization. Catalogue Service (Microsoft Active Directory), DHCP, Radius, File Server implementation. • Audio and video conference systems design and implementation. VC – 15 points + software clients. • Based on IAAS services virtual servers set implementation organization. More than 30 servers. • Mail system Migration organization. Google -> Exchange (SAAS). • New offices IT infrastructure design organization and implementation control. 3 offices ~10.000 sq.m. 50 Conference rooms. Equipped by Extron, Crestron Multifunctional conference hall for crowd events. 3 Server rooms were designed for more than 50kW electric load summary; 11 Server Racks. • Disaster recovery procedures development. Template and scenarios implementation. Tests organization. • Business TV system architecture design and implementation. 25 points. • Zabbix system implementation and adjustment organization. To provide necessary controls and IT infrastructure monitoring. • IT infrastructure was prepared for SOX audit (Deloitte 2015; PWC 2016) Audits were completed without significant remarks.
Японская табачная компания, второй по величине производитель табачных изделий в мире
IT Technical Infrastructure and Customer Support Manager, Moscow, West Russia Region
Сентябрь 2008 — Февраль 2016 (7 лет и 6 месяцев)
Main responsibilities: To provide necessary IT support level for Business, IT resources coordination, (Global/Local and 3-d part suppliers): • JTI Central Russia and North-West region distributed IT infrastructure organization and support (more than 40 offices, soho's and warehouses). • IT equipment for workplaces management (more than 600 units). • 3 territorially separated team members and several suppliers management. • Providing IT support and consultations for employees in responsibility zone during managed by global functions projects. • Part of IT regional budget consolidation and execution control. • Business systems efficiency improvement in region by training sessions organization. • Siebel/Oracle CRM system technical support organization. (hardware part) Achievements: • Several IT projects were completed successfully: Windows 7/Office 2010 migration; Siebel/Oracle CRM update, Lync implementation; mail archives consolidation. • 50% IT budget for «field» employee equipment reducing, without service quality degradation 2012-2014. • IT service continuity requirements development, agreement with business functions, and annual testing. • JTI Russia IT Budget consolidation and control of the execution. Differences with plan less the 5% in the end of the year (2012). • Internal portal based on Microsoft Sharepoint Services was developed and implemented for operational usage in IT department. • Mobile communication monthly cost of ownership was reduced by 30% in region without quality degradation. • New Moscow HQ office IT infrastructure providers and suppliers requirements development, 500 workplaces. IT systems design and change management during pre-implementation period. • Mobile equipment regional service scheme organization. 1300 units in 70 cities of Russia. • IT operational standards development, implementation and control.
Parascript LLC
System Administrator
Октябрь 2002 — Сентябрь 2008 (6 лет)
Windows 2003 server Active Directory implementation and support. More than 50 Windows Servers Administration. Microsoft Exchange Server 2003 service adjustment and support; https for OWA и rpc over https. IT department budgeting. Microsoft Virtual Server 2005R2 infrastructure implementation. DNS, DHCP, VNC, Windows Terminal Services, WINS adjustment and support. Critical services monitoring system implementation and support. Based on Microsoft SharePoint Services 3.0 technology internal portal design, implementation and support. Veritas (Symantec) Backup Exec system adjustment and support. GFI Mail Essentials Spam protection system support. Windows Server Group Policy implementation. File access control system management. Symantec EndPoint Protection antivirus software deployment and support. VPN service administration. Firewall Cisco PIX 515, Cisco Catalyst commutators, Nortel BayStack administration. Internal update service Microsoft WSUS administration. Structure cabling system design and installation. IT assets management. Personal computers administration. Office and active LAN equipment support. Employees IT support. IT infrastructure relocation to new office.
Высшее образование
Московский Авиационный Институт (Национальный исследовательский университет)
Факультет: Системы управления, информатики и электроэнергетики
Сентябрь 1999—Февраль 2005 (5 лет и 5 месяцев)
Информационные системы