Борис Гуляев

Astound Commerce, the world’s largest privately held digital commerce agency, combines strategy, technology and creativity to serve leading global brands such as Adidas, L’Oreal, Under Armour, Jimmy Choo, Lacoste and Versace. 

Key results:

• Leading internal initiative for SalesForce Commerce Cloud monitoring from scratch over a complete organization with C-Level support and coordination
• A successful upgrade of the internal UX/UI tool (EngageUX) to a new technology framework
• Implemented Global BI reporting for Delivery BU (utilization & bench reports)

Job purpose and key deliverables:

• Coordinating development process over distributed shared teams (2 to 5 team members) and C-Level stakeholders for internal projects and initiatives. Own and monitor project schedule and budget within defined scope, resources and timeline. Provide leadership and motivation to meet project objectives.
• Proactively identifying and efficiently resolving project related problems with the involvement of required cross-department consultancy and C-Level stakeholders
• Own risk management process, including risk identification, analysis, prioritization and mitigation planning
• Crisis management over complex internal project in order to get results with new teams

Mobileum (800+) partnership with T-Mobile on analytical solutions based on Machine Learning and Big Data, Utilizing experience with AT&T on travel predictions and mobile apps, having projects with Vodafone on IoT entanglements, Airtel India for mobile security projects, Globetouch for M2M and CloudSIM projects.

Key results:

• Securing key services renewals ($400k yearly) for Eastern Europe & CIS regions in 2017 with additional platforms acquisitions within Q3/Q4 2016 period
• Extensive promotion on new Travel prediction & Mobile analytics platforms (potential $1+ Mio contracts) within the region with positive acceptance by key stakeholders leading to the contract negotiation
• As part of new initiative launching in CIS first contract ($600k yearly) negotiation from company portfolio for the completely new product direction (Counter Fraud analytics based on Machine Learning & Big Data)

Job purpose and key deliverables:

• Technical Subject Matter Expert for Mobileum Big Data and Mobile products, responsible for customers engagements - Voice and Data roaming, IoT/M2M, Video, WiFi Hetnets, Travel, Counter fraud, Roaming Analytics
• Apply deep technical technology knowledge in working with Eastern Europe and CIS regions customers (30+ customers) to secure business near and long term contracts, business development and sales drive
• Proactively participate in account and customer / C-Level & Senior Management meetings as part of global BU technical sales team
• Provide proactive regional pre-sales technical support and consulting expertise on existing solutions & sales-push initiatives
• Support regions with tender compliance (RFI/RFP/RFQ) on a technical detail level
• Creating comprehensive Business Cases for customer engagements

Syniverse is Worldwide provider and partner for most of the telecommunication operator groups like AT&T, Vodafone, T-Mobile, as well as the leading global transaction processor for Amazon, Oracle, Master Card, Western Union.

Key results:

• Securing $500k contracts for several concurrent years with one of the World biggest mobile operators groups for operated products
• Getting big operator group in Europe on board and 40% customer base growth in EMEA region
• Completely new product launch within value stream ($400k for the first year) under SAFe framework (new team of 8 developers) in cooperation with other departments
• Designed and Launched managed service based on the operated BI products for EMEA/Asia customers and securing existing contracts (100k yearly) for Data Clearing and Financial Clearing customers

Job purpose and key deliverables:

• Synchronizing efforts of internationally distributed Scrum team (9 team members) and stakeholders for Agile development and product management
• Defining the product vision, product features and long term RoadMap
• Creating technical specification for client integrations, features and new functionality
• Working with sales team on new opportunities (RFI/RFP) for meeting targeted goals
• Building strong relationship with key group accounts, customer stakeholders
• Forecasting and tracking key account metrics for targeted goals
• Provide portfolio solution workshops for internal managers & customers remotely and locally
• Managing Product backlog, creating User Stories and building Use Cases, Sprint planning

Nextgen Clearing Ltd. (500+) is an innovative Data and Financial Clearing services provider fr such key customers as T-Mobile US, Verizon, Vodafone, Vimpelcom (VEON) and Telenor.

Key results:

• Securing contract ($300k) for biggest US operator on the customized product development
• Proposed new product features on the detailed customer data input
• Implemented data driven validation & rules for incoming customer sensitive data, which saved 1 month of development time

Job purpose and key deliverables:

• Business Requirements, Functional Requirements and Design Documents preparation
• Processing BRD (Business Requirements Documents), analyzing impact to existing functionality and architecture, verifying requirements for completeness and consistency
• Elicitating, identifying and documenting all technical, product and process requirements
• Providing the link between the Customer, Development and QA teams and any third party regarding software functionality throughout SDLC (Software Development Life Cycle)

NeuString (100+) is a billing software and consulting company dedicated to delivering Predictive Analytics Software and Consulting Services to Mobile Network Operators and groups like MTN, Ooredoo, NTT Docomo, SoftBank.

Key results:

• Successful launch of several group clients in EMEA starting from pre-sales to complete on-boarding and implementation
• Dedicated support assignment on 2 biggest companies' group accounts with regular onsite workshops
• New KPI tracking for development team and validation approach for internal usage

Job purpose and key deliverables:

• Pre-sales activities for PoC/Trial/Demo presentations and participation in RFI/RFP appliance
• Product RoadMap update based on the elicited client's requirements
• Implementing and maintaining new and existing corporate client accounts (EMEA region)
• Cooperation with the development, QA and operations team regarding ongoing support issues

Nokia Networks (8500+) is a multinational data networking and telecommunications equipment company. Nokia provides products and innovations in IP and cloud networking, as well as core operator nodes.

Key results:

• Successful migration to new 3G NSN Packet Core node elements over complete country
• Full site maintenance documentation and support structure
• Defined KPI performance monitoring system for operator support team which reduced monitoring time over 3 times

Job purpose and key deliverables:

• Regional management on migration and implementation procedures
• Cooperation and Coordination procedures with Network (NSS), Business (BSS) and Transmission teams for implementation and troubleshooting
• Resource planning and process optimization (based on KPIs) for technical implementations and HW replacement