Опытный менеджер по управлению проектами и продуктом. Сильный руководитель команды, знаю, как построить слаженную работу в команде для достижения целей бизнеса.
Опыт работы
Anvio VR
Москва
Deputy Commercial Director/product manager
Октябрь 2019 — Август 2020 (11 месяцев)
Initiated most of the changes in IT infrastructure and products based on customers' feedback and org. needs (created functional and technical requirements, managed products' backlog)
Managed internal development projects (IT infrastructure, automation, analytics). Examples: partner website, implementation of PowerBI, automating licenses and payment systems, etc.
Created and implemented project management documentation within the commercial direction of the company
Standardized work processes and interaction policies in the departments
Supervised operations of 4 departments; sales, corporate customer support, marketing, call center
Formed a new sales department: hired staff, organized a sales system, updated pricing, and bonus policies
Increased customer network in 2 times; the company entered the US and Canada market
Reduced marketing costs twice with similar sales results
Formed a company Product Map and project portfolio for 2 years
Led project managers team of 2 people and technical support team of 6 people
Initiated product changes based on customers’ needs; was an internal customer for marketing, web development, gamedev, technical support, and design departments
Formed a department team: recruited, trained and mentored team members; developed new KPI system
Opened VR centers in Colombia, Brazil, Belgium, France, Russia, USA, Israel
Implemented Jira Help Desk for technical support purposes
Created department documentation: communication and task management procedures, technical instructions, etc.
Successfully opened VR centers in Moscow and Las Vegas: managed a distributed cross-functional team of 7 people
Managed a technical support team of 3 people; built tech support from scratch
Released the first company's VR game on the Steam, VivePort, Oculus, SpringboardVR platforms: coordinated a team of 5 developers, formed product specifications, managed a backlog, analyzed users' behavior
Developed B2B VR products: formed a value proposition; generated and tested product hypotheses (HADI cycles)
Analyzed the market: TAM/SAM/SOM, competitors' positioning, price analysis, best practice analysis
Participated in pre-sale: created RACI matrices, project plans, and budgets, participation in meetings with clients
Organized the company's participation in expo: IAAPA Expo (Orlando) and VRX Expo (San Francisco)